HOW TO ORDER
1. Click on any of the product category buttons on the menu bar (permanently located at the upper part of the page) to view all available products.
*To shop by collection, click the “LOOKBOOK” button on the menu bar. Click on a collection’s cover image to view the entire collection.
2. Click on a product to view it in greater detail. Clicking on a product displays the product details, pictures, and availability.
3. To order a product, click the “ADD TO CART” button and that product will be automatically added to your shopping cart.
4. To view the products in your shopping cart, click the cart icon on the right most side of the menu bar (permanently located at the upper part of the page)
5. After selecting all the products you would like to order, input a coupon code (if any); select your preferred mode of delivery; then click the “PROCEED TO CHECKOUT” button.
6. Fill out the Checkout Form with your personal details; preferred mode of payment; then click the “PLACE ORDER” button.
*If you are ready to settle the total payment within two (2) working days (48 hours after submitting the form, excluding Saturdays and Sundays), click the “PLACE ORDER” button.
HOW TO CONFIRM MY ORDER
1. After placing your order, an Order Receipt will be sent to your E-mail address confirming your order.
2. After receiving the E-mail confirmation of your order, proceed to settling the total payment.
*Kindly settle the total payment within two (2) working days (48 hours after submitting the form, excluding Saturdays and Sundays) to avoid cancellation of your order.
3. Once payment is complete, send a photograph or scanned copy of the deposit slip to contact@aveadena.com or to the AVEADENA Facebook page.
4. The products will be shipped as soon as the proof of payment is received and acknowledged by Aveadena.
MODE OF PAYMENT
1. BANK DEPOSIT
For payments through bank deposit, payments must be completed within two (2) working days (48 hours, excluding Saturdays and Sundays) after receiving the order confirmation to the following BPI account:
Bank of the Philippine Islands (BPI) Direct
Account Number: 0479-1699-93
Account Name: AVE ADENA AMOR
Account Type: Savings
*Once payment is complete, send a photograph or scanned copy of the deposit slip to contact@aveadena.com or to the AVEADENA Facebook page as proof of payment.
2. PAYPAL or CREDIT CARD
For payments through PayPal, you can pay via your Paypal account or with your credit card (if you don’t have a PayPal account).
PayPal Payment Link: paypal.me/aveadena
3. CASH ON MEET-UP
For payments through Cash on Meet-up, payments must be made directly to the messenger before the parcel can be turned over.
DELIVERY
1. XEND Courier (Philippines)
*Inclusive of 12% VAT and Shipping Insurance
LOCATION COST
METRO MANILA PHP 70.00
Duration: One (1) to two (2) working days
(excluding Weekends and Holidays)
PROVINCIAL PHP 110.00
Duration: One (1) to three (3) working days
(excluding Weekends and Holidays)
Note: Currently, Aveadena does not offer international delivery
2. Pick-up
COST: Free
Available pick-up locations:
- Two Serendra, Bonifacio Global City, Taguig, Metro Manila
- #7 Annapolis Street, San Juan, Metro Manila
3. Meet-up
COST: ₱100.00
Strictly by request only. Kindly send in a request via the “CONTACT” page or the Aveadena Facebook page before placing your order. The meet-up schedule is subject to the availability of both parties.
RETURN AND EXCHANGE POLICY
1. Regular Priced Products
Aveadena allows exchanges of clothing products only (to another size or style) provided that the purchased clothing product is returned within three (3) days from delivery and in perfect condition (unworn, undamaged, and with its original tag and packaging).
2. Accessories & Products on Sale
Aveadena does not allow the exchange and return of accessories and products bought on sale. All sales are final.
Reminder: Kindly inform us first before sending back a product to be exchanged. Shipping charges will be shouldered by the customer
MADE-TO-ORDER
AVEADENA accepts made-to-order for select clothing product styles. To inquire about our made-to-order products kindly click the “CONTACT” button on the menu bar.
For accessories and footwear, all available stocks are indicated on the site.
SIZE CHART
| SIZE | XS | S | M | L | XL | ||||
| 0/2 | 4/6 | 8 | 10/12 | 14/16 | |||||
| CHEST | 30 – 31.5 | 32 – 33.5 | 34 – 35.5 | 36 – 37.5 | 38 – 39.5 | ||||
| WAIST | 24 – 25 | 25.5 – 27 | 27.5 – 29 | 29.5 – 31 | 31.5 – 32.5 | ||||
| HIP | 33 – 34.5 | 35 – 36.5 | 37 – 38.5 | 39 – 40.5 | 41 – 42 | ||||
| TORSO | 57.5 – 58.5 | 59 – 60 | 60.5 – 61.5 | 62 – 63 | 63.5 – 64.5 |
*All measurements are in inches
HOW TO MANAGE MY AVEADENA ACCOUNT
To view your recent orders, manage your shipping and billing addresses and edit your password and account details, click the “MY ACCOUNT” button.
HOW TO RECEIVE EXCLUSIVE UPDATES ON AVEADENA
To be the first to know of new arrivals, special discounts, exclusive updates, and all things AVEADENA, sign-up for the AVEADENA Newsletter at the SUBSCRIBE page.